Shipping policy

.shipping-wrapper { max-width: 760px; margin: 0 auto; padding: 80px 32px 100px; font-family: 'DM Sans', sans-serif; font-weight: 300; color: #1a1a1a; line-height: 1.8; } .shipping-label { font-size: 11px; font-weight: 500; letter-spacing: 0.2em; text-transform: uppercase; color: #888; margin-bottom: 32px; } .shipping-headline { font-family: 'Playfair Display', serif; font-size: clamp(2rem, 5vw, 3.2rem); font-weight: 400; line-height: 1.2; color: #0d0d0d; margin-bottom: 56px; max-width: 560px; } .shipping-divider { width: 40px; height: 1px; background: #1a1a1a; margin-bottom: 56px; } .shipping-section { margin-bottom: 48px; padding-bottom: 48px; border-bottom: 1px solid #e8e8e8; } .shipping-section:last-child { border-bottom: none; margin-bottom: 0; padding-bottom: 0; } .shipping-section h3 { font-size: 11px; font-weight: 500; letter-spacing: 0.2em; text-transform: uppercase; color: #888; margin-bottom: 20px; } .shipping-section p { font-size: 16px; color: #2a2a2a; font-weight: 300; line-height: 1.9; margin-bottom: 16px; } .shipping-section p:last-child { margin-bottom: 0; } .shipping-section strong { font-weight: 500; color: #0d0d0d; } .shipping-section a { color: #0d0d0d; text-decoration: underline; } .delivery-table { width: 100%; border-collapse: collapse; margin-top: 8px; } .delivery-table tr { border-bottom: 1px solid #f0f0f0; } .delivery-table tr:last-child { border-bottom: none; } .delivery-table td { padding: 14px 0; font-size: 15px; color: #2a2a2a; font-weight: 300; line-height: 1.6; } .delivery-table td:first-child { font-weight: 500; color: #0d0d0d; width: 200px; } .highlight-box { background: #f7f7f7; border-left: 2px solid #0d0d0d; padding: 24px 28px; margin-top: 8px; } .highlight-box p { margin-bottom: 0 !important; font-size: 15px !important; } @media (max-width: 560px) { .shipping-wrapper { padding: 48px 20px 64px; } .delivery-table td:first-child { width: 140px; } }

Information

Shipping & Delivery

How we ship

When you order from Foldrio, your product travels directly from our manufacturing partners to your door. No unnecessary steps, no middlemen. That's how we keep things simple, transparent and free of charge worldwide.

Delivery times

We'll always be honest with you about delivery times. The ranges below are real averages — not marketing promises.

European Union 10–15 business days
United Kingdom 10–18 business days
North America 14–21 business days
Asia–Pacific 12–20 business days
Rest of world 15–25 business days

During peak periods or public holidays, add a few extra days. We'll keep you posted.

Shipping costs

Free. Worldwide. Always. No shipping fees at checkout, no small print.

No import fees. No surprises.

The price you see is the price you pay. Nothing is waiting for you on delivery — no import fees, no customs charges, no clearance costs. What you see at checkout is the final amount.

Order tracking

As soon as your order leaves our partners, you'll receive a confirmation email with tracking information. You'll know exactly where your accessories are.

Returns & exchanges

Not sure it's right for your bike? No problem. Reach out within 30 days of delivery at info@foldrio.com and we'll sort it together — store credit, an exchange, or a full refund. Whatever works best for you.